General Manager

Job Description

The General Manager under the direction of the Regional Director will be primarily responsible for the overall operations of the hotel, including budget development, approval of expenses, establishing service standards, departmental meetings, supplier relations, and responding to customer complaints to ensure an enjoyable visit.

Core Competencies

• Accountability
• Communication
• Critical Thinking
• Decision Making
• Leadership
• Negotiation
• Planning and Organizing
• Problem Solving
• Resource and Fiscal Management
• Service Orientation
• Teamwork

Job Duties

• Assume overall responsibility for the operations of the hotel.
• Establish the financial and service standards for the hotel.
• Direct the focus of the Sales Department.
• Contribute to the development of the organization’s vision and strategy to guide the organi...