FYihealth group
FYidoctors Patient Services Role
Job Description
Take on a rewarding role as a Patient Services Specialist at FYidoctors Lethbridge. Provide excellent patient care and support in a part-time capacity.
In this part-time role (20-29 hours weekly), you will play a crucial part in delivering exceptional service at our clinic, open Monday to Saturday. Your daily tasks include greeting patients, facilitating check-ins and check-outs, planning appointments, and performing eye care pre-testing. You'll also handle eyewear pickups, adjustments, and repairs while ensuring a positive patient experience.
Key Responsibilities:
• Welcome patients and manage their check-in process
• Assist with scheduling and appointment coordination
• Conduct pre-testing to assist eye care services
• Manage eyewear pick-ups and perform adjustments
• Maintain high standards of customer service
Requirements:
• Retail experience is an asset
• Capability to thrive in a fast-paced environme...
In this part-time role (20-29 hours weekly), you will play a crucial part in delivering exceptional service at our clinic, open Monday to Saturday. Your daily tasks include greeting patients, facilitating check-ins and check-outs, planning appointments, and performing eye care pre-testing. You'll also handle eyewear pickups, adjustments, and repairs while ensuring a positive patient experience.
Key Responsibilities:
• Welcome patients and manage their check-in process
• Assist with scheduling and appointment coordination
• Conduct pre-testing to assist eye care services
• Manage eyewear pick-ups and perform adjustments
• Maintain high standards of customer service
Requirements:
• Retail experience is an asset
• Capability to thrive in a fast-paced environme...