Kohl's Peru
Full-Time Supervisor in Customer Service
Job Description
Direct customer engagement as a Full-Time Customer Service Supervisor at Kohl's in Lake Pleasant. Lead a dedicated team and enhance the customer journey through exceptional service strategies.
This role focuses on supervising associates and ensuring the execution of service and operational processes. As a supervisor, you will educate your team in point of sale protocols and support the fulfillment of merchandising standards. You’ll also manage daily cash operations and track store performance metrics to drive success.
Key Responsibilities:
• Lead and coach store associates in service excellence
• Help achieve individual and collective store goals
• Train on customer service protocols and product knowledge
• Monitor daily cash processes and register tasks
• Execute and promote outstanding operational standards
Requirements:
• Must be 18 years of age or older
• Experience in supervising teams
• Strong communication skills essential
• Flexibility across...
This role focuses on supervising associates and ensuring the execution of service and operational processes. As a supervisor, you will educate your team in point of sale protocols and support the fulfillment of merchandising standards. You’ll also manage daily cash operations and track store performance metrics to drive success.
Key Responsibilities:
• Lead and coach store associates in service excellence
• Help achieve individual and collective store goals
• Train on customer service protocols and product knowledge
• Monitor daily cash processes and register tasks
• Execute and promote outstanding operational standards
Requirements:
• Must be 18 years of age or older
• Experience in supervising teams
• Strong communication skills essential
• Flexibility across...