FYihealth group
Full-Time Patient Services Specialist
Job Description
Enhance patient experiences as a Full-Time Patient Services Specialist at FYidoctors Courtice clinic, Monday to Friday. Deliver exceptional service, coordinate appointments, and support eye care operations every day.
In this full-time role, you will greet and assist patients, manage check-in and check-out, and perform pre-testing to assist eye care. You're expected to engage with patients through various channels while ensuring smooth clinic operations and managing billing and eyewear needs.
Key Responsibilities:
• Greet and assist patients upon arrival and departure
• Perform pre-testing to aid comprehensive eye care
• Coordinate appointments and manage billing effectively
• Oversee eyewear pick-ups and perform minor repairs
• Deliver exceptional customer service for positive experiences
Requirements:
• Previous retail experience is an asset
• Ability to multi-task in a fast-paced environment
• Prof...
In this full-time role, you will greet and assist patients, manage check-in and check-out, and perform pre-testing to assist eye care. You're expected to engage with patients through various channels while ensuring smooth clinic operations and managing billing and eyewear needs.
Key Responsibilities:
• Greet and assist patients upon arrival and departure
• Perform pre-testing to aid comprehensive eye care
• Coordinate appointments and manage billing effectively
• Oversee eyewear pick-ups and perform minor repairs
• Deliver exceptional customer service for positive experiences
Requirements:
• Previous retail experience is an asset
• Ability to multi-task in a fast-paced environment
• Prof...