FT Team Lead (CAN) - Metrotown

Your role in a nutshell

As an aspirational leader, with enthusiasm for our brand and a strong connection to our purpose, you’ll support the Store Management team in driving the store & your teammates to deliver retail excellence, strong sales results & an engaging customer experience.

More about the role

• Handle customer concerns efficiently & effectively, sharing feedback with the Store Management team as needed
• Problem solve proactively using available resources
• Support upkeep of store layout & visual merchandising, inventory management & other store operations as required
• Communicate effectively and act as a flexible & responsible role model to your team
• Have an interest in and passion for learning about the beauty market, competitors & products
• Work with the Store Management team to:
  • Shape a customer-focused store experience by coaching Custo...