Job Description
Marc Jacobs International, powered by the creative genius of Marc Jacobs, seeks a Sales Supervisor to join its McArthurGlen Designer Outlet in Richmond, Vancouver. The Sales Supervisor will support Management with all aspects of the store including day‑to‑day operations such as driving sales, providing exceptional customer experience, and coaching and developing the team. In partnership with Management, the Sales Supervisor supports implementation and enforcement of company policies and procedures, corporate directives and initiatives, and ensures store standards are maintained.
RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:
- Consistently achieve or exceed individual and store sales and other commercial KPIs.
- Lead the sales floor to deliver an excellent customer experience through a customer‑first mindset to build loyal customer relationships.
- Ensure the store is always guest ready – a place where clients feel comfortable, welc...