Lead IAS Academy
Front Office Associate
Job Description
About LeadIAS Academy
LeadIAS Academy is a premier UPSC and Civil Services coaching institution, committed to academic excellence, student success, and professional service standards. We are looking for a dynamic Front Office Associate who will be the first point of contact for students, parents, and visitors.
Role Summary
The Front Office Associate will be responsible for managing front desk operations, handling student and parent interactions, supporting admissions and enquiries, and ensuring a warm, professional, and efficient front office experience.
Key Responsibilities
LeadIAS Academy is a premier UPSC and Civil Services coaching institution, committed to academic excellence, student success, and professional service standards. We are looking for a dynamic Front Office Associate who will be the first point of contact for students, parents, and visitors.
Role Summary
The Front Office Associate will be responsible for managing front desk operations, handling student and parent interactions, supporting admissions and enquiries, and ensuring a warm, professional, and efficient front office experience.
Key Responsibilities
- Act as the first point of contact for students, parents, and visitors.
- Handle walk-in, phone, and online enquiries related to courses, admissions, and schedules.
- Provide accurate information about UPSC programs, batches, fee structures, and facilities.
- Su...