Front Desk Supervisor CAN

Hampton Inn Dartmouth
65 Cromarty Dr
Dartmouth, NS B3B0G2, CAN

Description

Front Office/Desk Supervisor

You are a people person and have already proven your ability to go above and beyond. As a Front Office Supervisor you are working hand in hand with the front office team to deliver the guest Wow experience, constantly setting an example and helping where needed. As Front Office /Desk Supervisor, you will

• Be Guest Centric – talk to the guests as they check in and when they leave, pro‑actively addressing any concerns they may have, elevating them to the next level if needed. Make your department one which anticipates guest needs vs. one that simply reacts.
• Be Employee Centric – train new staff to our processes, helping them with questions and concerns, scheduling them as needed, keeping both business levels and employee preferences in mind.
• Be a Role Model – help others make it to the next...