Freight & Customer Service Coordinator

Job Description

Join a fast-paced logistics environment where you’ll play a key role in supporting the smooth planning and handling of our Customer's freight. As a Customer Service Coordinator, you’ll be the link between customers, internal teams, and operational systems ensuring issues are resolved quickly, accurately, and professionally. This role combines hands-on administration, customer communication, and system-based processing in SAP, with a strong focus on service quality, compliance, and operational efficiency.

You’ll contribute to keeping freight moving, customers informed, and service standards high across every step of the return and issue-resolution process

Key Responsibilities

• Plan and Coordinate deliveries of customer's daily freight needs
• Complete Freight documentation with a high level of attention to detail
• Raise, update, and maintain accurate records in SAP
• Liais...