Tim Hortons
Food Service Supervisor
Job Description
Education
No degree, certificate or diploma.
Work Setting
Food service establishment. Coffee shop. Fast food outlet or concession. Restaurant.
Responsibilities
- Establish methods to meet work schedules.
- Supervise and coordinate activities of staff who prepare and portion food.
- Train staff in job duties, sanitation and safety procedures.
- Ensure that food and service meet quality control standards.
- Address customers' complaints or concerns.
- Maintain records of stock, repairs, sales and wastage.
- Prepare and submit reports.
- Supervise and check assembly of trays.
Supervision
11-15 people: Food service counter attendants and food preparers.
Work Conditions and Physical Capabilities
- Fast-paced environment.
- Work under pressure.
- Tight deadlines.
- Combination of sitting, standing, walking.
- Standing for ext...