AccorHotel
Food &Beverage Captain
Job Description
Job Description
**Job Responsibilities:**
- Ensures every guest receives full attention, courteous service, and exceptional care throughout their dining experience
- Leads and maintains a disciplined, well-organized team that adheres to all service standards, general service requirements, and cleaning checklists
- Provides on-the-job training and development to employees, including trainees and bus staff, with direct presence to correct mistakes on the spot and establish individual training programs tailored to each team member's needs
- Maintains strict standards for staff appearance, uniforms, grooming, and professional presentation
- Organizes assigned stations (Breakfast/Lunch/Dinner) for cleanliness, proper setup, and equipment readiness according to established manuals
- Oversees order taking, ensures accuracy, and actively participates in sales efforts and guest relations
- Maintains continuous communication b...