Job Description
This role is a backfill.The bilingual agents of the FNOL booth are responsible for answering inbound calls in English received at the Mexico Contact Center covering a 7 x 24-hour service schedule for customers who need assistance due to an accident or assistance in compliance with local regulations and criteria established in accordance with AIG guidelines.This position is the only one we have in CC MEX to manage these calls from Monday to Saturday from 7:00 to 15:00 hrs.
**Who we are**:American International Group, Inc. (AIG) is a leading global insurance organization.AIG member companies provide a wide range of property casualty insurance in approximately 70 countries and jurisdictions.These diverse offerings include products and services that help businesses and individuals protect their assets and manage risks.We're also committed to making a positive difference for our colleagues and in the communities where we work and live.We encourage colleagues to give back to the cause...