Job Description
Overview
(Fluent English, Cybersecurity) Technical Support Consultant (LATAM, remotely)
Join our team as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.
What you will do:
- Provide exceptional customer support via emails
- Troubleshoot technical products and applications
- Provide product information and assist with sales-related questions
- Build positive and long-lasting relationships with customers
- Meet team KPIs
- Always be up-to-date with cutting-edge technology
- Securely work with customers' sensitive information
- Apply the latest and greatest customer happiness practices
- Maintain working knowledge of our client's products and services
- Communicate with developers an...