Job Description
Overview
(fluent English) Customer Support Consultant, hospitality (Brazil, remote)
SupportYourApp is a global Support-as-a-Service provider partnering with tech companies and industry leaders in 60 languages across diverse industries. Join our multicultural, multilingual team and work from a home office as a Customer Support Consultant.
What you will do
- Deliver outstanding customer support via phone calls, chats, and emails
- Build strong and lasting customer relationships
- Keep up with evolving tools and technology
- Handle sensitive customer data with care and security
- Apply the latest customer happiness practices
- Maintain deep understanding of client solutions and meet KPI
- Communicate with developers and cross-functional specialists
What you need to succeed
- Excellent English skills (C1 for both spoken and written)
- At least 6 months of experience in a cust...