(Fluent English) Cloud Support Engineer (Remotely)

Who we are?
SupportYourAppis a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since **** to deliver secure customer and technical support.We operate globally, supporting clients in 60 languages across diverse industries.So what if you had a chance to be a part of the world's leading SaaS, software, or hardware solutions?
Join our community as aTechnical Support Engineertoday and thrive in a multicultural and multilingual environment while enjoying your home office.Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.Excited?
Let's see what it takes.What you will do:Deliver outstanding technical support via emails and phone calls;Troubleshoot complex technical issues;Provide technical support with networking, cloud products;Escalate incidents clearly, including impact, timeline, and reprodu...