Job Description
A leading fintech platform in Mexico is seeking a Customer Experience Specialist to deliver fast and empathetic support.You will handle complex user scenarios and analyze tickets for root causes, all while collaborating with product and engineering teams.Candidates should have 2-4 years of experience, be proactive problem-solvers, and fluent in Spanish.The compensation package includes a gross salary of MXN $19,000 - $25,000 and benefits such as medical insurance and equity.The role supports flexibility, operating remotely in Mexico City or the Metropolitan Area.
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