Financial Analyst — Customer Service Cost Optimization

Amazon is seeking a Financial Analyst - CSX in Colombia to drive cost efficiency for its Customer Service organization. The ideal candidate will lead financial analysis for Variable Cost Per Contact (VCPC) projects, influencing key business decisions through data-driven insights. Applicants should have a Bachelor's degree in a relevant field, 4+ years of experience in financial analysis, and proficiency in tools such as SQL and Excel. This role requires strong collaboration skills and the ability to deliver actionable findings.
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