File Resolution Specialist (Virtual Assistant - Paralegal)

Salary:
Starting at $13,000 MXN per month, increasing to $16,000 MXN after meeting KPIs by day 60
Benefits:
2 weeks of paid time off after 6 months
Requirement
: Fluent English
About the role
At Lifetime Financial, we help people recover funds they didn't even know they had. We work with unclaimed assets across the United States, and every case we complete means real money going back to the right person.
We're looking for someone organized, reliable, and comfortable managing multiple cases. You'll play a key role in keeping each claim moving forward and making sure everything stays on track.
Responsibilities
Manage and organize case files from start to finish
Communicate with clients to provide updates and request documents
Work closely with internal teams, including research analysts
Coordinate with third parties such as courts, custodians, and attorneys
Keep accurate records and ensure files are complete
Follow up on pend...