Schindler Group
Field Supervisor (Service Leader)
Job Description
Your main responsibilities
The Field Supervisor (Service Leader) identifies opportunities through key customer contacts and industry information. The Field Supervisor (Service Leader) locates sources for sale of company products and services, analyzes and reviews specifications and construction drawings to prepare estimates, prepares documentation for prospective current customers, and ensures it is communicated appropriately. Field Supervisor (Service Leader) creates operational added value through the management of all resources in a satellite branch to meet Field Supervisor (Service Leader) business targets based on the policies and procedures established by the company.
Customer and Account Management
- Build and maintain favorable client relationships
- Ensure customer needs or enquires are met in a prompt, professional manner through effective communications, and follow customer complaints to satisfactory resolution.
- Interpr...