Ricoh Americas Corporation
Field Service Technician- Commercial and Industrial Printer / Field Specialist I, Production Technology Services
Job Description
**Field Service Technician- Commercial and Industrial Printer**
**Production Systems Technology Service Specialist I**
The Production Systems Technology Service Specialist is a specialist in the servicing and repair of High Volume (Segment 6), Black & White, Color Graphics or Printing Systems equipment at customer locations usually within a specific geographic area.
**RESPONSIBILITES:**
+ Specializes in the servicing and repair of High Volume (Segment 6), B&W, Color Graphics, Printing Systems equipment and enabler hardware.
+ Manages territory, inventory and customer relationships.
+ Achieves expected productivity levels associated with assigned workload and level of experience.
+ Actively drives revenue generating opportunities through supply leads, contract sales, network support contract leads, equipment and print assessment leads.
+ Performs a full range of servicing and repair service procedures including diagnostics, installation, r...
**Production Systems Technology Service Specialist I**
The Production Systems Technology Service Specialist is a specialist in the servicing and repair of High Volume (Segment 6), Black & White, Color Graphics or Printing Systems equipment at customer locations usually within a specific geographic area.
**RESPONSIBILITES:**
+ Specializes in the servicing and repair of High Volume (Segment 6), B&W, Color Graphics, Printing Systems equipment and enabler hardware.
+ Manages territory, inventory and customer relationships.
+ Achieves expected productivity levels associated with assigned workload and level of experience.
+ Actively drives revenue generating opportunities through supply leads, contract sales, network support contract leads, equipment and print assessment leads.
+ Performs a full range of servicing and repair service procedures including diagnostics, installation, r...