Field Service Supervisor (Toronto)

Our client a leader/manufacturer of commercial and industrial cleaning solutions has partnered with St-Amour (Ontario) to uncover a Field Service Supervisor. This leader will manage a team of technicians out of their GTA west location.

This role involves localized support functions for the assigned group of technicians, ensuring operational efficiency and service excellence. You will serve as the primary point of contact for all customer technical needs, managing service call distribution, scheduling, and after-sales support nationwide. Collaborate with technicians and sales teams to perform diagnostics, resolve service issues, and ensure timely, effective solutions.

Responsibilities

• Hire, onboard, and coach field technicians; ensure ongoing training on procedures, processes, and equipment.
• Plan and manage technicians’ schedules to meet service goals and customer demands efficiently.
• Conduct evaluations, provide feedback, and address ...