Field Service Representative

Job Description Summary

Field Service Representative (FSR) will drive customer satisfaction through Service Excellence and meet the daily service repair needs of clinical equipment ranging from Anesthesia and Monitoring to DCAR. Based in Calgary, AB, this role services hospital and clinic sites within Alberta and supports hospitals/clinics outside Alberta within western Canada. The position requires frequent travel to remote hospitals/clinics and occasional overnight stays, a valid Canadian driver’s license, and the ability to travel to the USA for training. Applicants must be legally able to reside, drive, and work in Canada at the time of application.

Roles and Responsibilities

• Provide on-site service for customers’ installed equipment, including preventative and remedial service, installation, and calibration to factory and customer specifications.
• Complete all required documentation to meet customer, business, and audit requirements.