FBS Customer Care Representative

Join a New Project with One of the Largest Insurance Groups in the World

Position: Customer Service Representative
On-site | Monday to Friday | Full-time (Full Availability)

Location: Av. Paseo de la Reforma 284, Juárez, Cuauhtémoc

We’re launching an exciting new project with one of the United States’ largest insurers—part of a globally recognized insurance group. With over US$25 billion in premiums, 19 million policies, and a presence in all 50 states, our client is a trusted name in financial services and protection.

This is a unique opportunity to be part of a growing team from the ground up, contribute to meaningful work, and build a long-term career in a dynamic, supportive environment.

• Handle customer inquiries about insurance policies and coverage
• Resolve moderately complex issues with empathy and professionalism
• Explain policy details and make decis...