Ingenius Prep
Family Support Manager in Education
Job Description
Join as a Family Support Manager in Education to guide families through the study abroad journey with expert communication and care. Ensure that families feel supported and informed every step of the way.
In this influential role, you will act as a primary contact for parents as their children embark on their educational journeys. Build relationships, manage expectations, and provide timely insights about academic progress. Collaborate with advisory teams to integrate family perspectives into educational planning effectively.
Key Responsibilities:
• Cultivate strong long-term relationships with families
• Inform families of student progress and developments
• Address and respond to family inquiries quickly
• Recommend appropriate services based on student goals
• Monitor service quality and suggest improvements
Requirements:
• Bachelor’s degree in education or similar fields
• Minimum 2 years in customer service or education
• Proven communication and r...
In this influential role, you will act as a primary contact for parents as their children embark on their educational journeys. Build relationships, manage expectations, and provide timely insights about academic progress. Collaborate with advisory teams to integrate family perspectives into educational planning effectively.
Key Responsibilities:
• Cultivate strong long-term relationships with families
• Inform families of student progress and developments
• Address and respond to family inquiries quickly
• Recommend appropriate services based on student goals
• Monitor service quality and suggest improvements
Requirements:
• Bachelor’s degree in education or similar fields
• Minimum 2 years in customer service or education
• Proven communication and r...