InGenius Prep
Family Success Manager - Remote or Hybrid
Job Description
Join InGenius Prep as a Family Success Manager, where you’ll connect families with our advising team. Engage in meaningful interactions, offering support for students pursuing education abroad.
This position, available in Toronto, Vancouver, or remote, seeks a dependable communicator with a background in education, psychology, or business. With at least two years of experience in client support, you'll manage family relationships, ensure their needs are met, and enhance satisfaction through proactive service.
Key Responsibilities:
• Build long-term relationships with families
• Provide timely updates on academic progress
• Proactively suggest relevant internal offerings
• Track and analyze service completion and feedback
• Coordinate communication between advisors and families
Requirements:
• Bachelor's degree or higher preferred
• Minimum 2 years in education services or client support
• Excellent c...
This position, available in Toronto, Vancouver, or remote, seeks a dependable communicator with a background in education, psychology, or business. With at least two years of experience in client support, you'll manage family relationships, ensure their needs are met, and enhance satisfaction through proactive service.
Key Responsibilities:
• Build long-term relationships with families
• Provide timely updates on academic progress
• Proactively suggest relevant internal offerings
• Track and analyze service completion and feedback
• Coordinate communication between advisors and families
Requirements:
• Bachelor's degree or higher preferred
• Minimum 2 years in education services or client support
• Excellent c...