The Wickaninnish Inn
Expert Front Office Supervisor Leading Elite Service Standards
Job Description
Drive excellence in guest relations as a Front Office Supervisor in a top-tier hospitality establishment. Inspire your team while ensuring compliance with luxury service standards.
In this key role, you will take charge of front office operations to guarantee that guests receive outstanding service every time. Working closely with the Front Office Manager, your mission will be to create an exceptional environment for both guests and team members. Through effective leadership, you will help sustain a culture dedicated to excellence.
Key Responsibilities:
• Ensure fulfillment of luxury service expectations
• Collaborate with Front Office Manager on team dynamics
• Act as guest liaison for inquiries and concerns
• Engage in staff development and training initiatives
• Supervise cleanliness and organization of front areas
Requirements:
• Minimum 2 years in a supervisory capacity in hospitality
• Proven guest service and leadership track record
• Excellent o...
In this key role, you will take charge of front office operations to guarantee that guests receive outstanding service every time. Working closely with the Front Office Manager, your mission will be to create an exceptional environment for both guests and team members. Through effective leadership, you will help sustain a culture dedicated to excellence.
Key Responsibilities:
• Ensure fulfillment of luxury service expectations
• Collaborate with Front Office Manager on team dynamics
• Act as guest liaison for inquiries and concerns
• Engage in staff development and training initiatives
• Supervise cleanliness and organization of front areas
Requirements:
• Minimum 2 years in a supervisory capacity in hospitality
• Proven guest service and leadership track record
• Excellent o...