Lennox Industries
Expert Customer Service Specialist
Job Description
Take on the role of Customer Service Specialist, focused on providing exceptional support to our customers. You'll manage inquiries through calls and emails, ensuring timely assistance.
In your role as a Customer Service Specialist, you will be responsible for processing new orders and addressing customer needs to maintain satisfaction. You will also utilize a computerized system for tracking orders and responding to inquiries, contributing to the overall efficiency of our customer service operations.
Key Responsibilities:
• Process and manage customer orders accurately
• Track orders to ensure swift completion
• Verify product availability and pricing
• Respond to and troubleshoot customer issues
• Use computerized systems for data entry and tracking
Requirements:
• High school diploma or equivalent experience required
• Bachelor’s degree is preferred
• Excellent communication and listening skills
• Ability to grasp technical language quickly
• O...
In your role as a Customer Service Specialist, you will be responsible for processing new orders and addressing customer needs to maintain satisfaction. You will also utilize a computerized system for tracking orders and responding to inquiries, contributing to the overall efficiency of our customer service operations.
Key Responsibilities:
• Process and manage customer orders accurately
• Track orders to ensure swift completion
• Verify product availability and pricing
• Respond to and troubleshoot customer issues
• Use computerized systems for data entry and tracking
Requirements:
• High school diploma or equivalent experience required
• Bachelor’s degree is preferred
• Excellent communication and listening skills
• Ability to grasp technical language quickly
• O...