Sandman Hotel Group
Expert Application Support Specialist for Hospitality Software
Job Description
Join the forefront of technology as an Application Support Specialist specializing in hospitality software solutions. Provide crucial support and ensure smooth operations across key applications in a vibrant industry.
In this essential role, you'll handle troubleshooting, optimize applications, and collaborate with both technical teams and end-users. With 2-5 years of experience, you'll engage in critical tasks like monitoring performance, managing user permissions, and facilitating user training. Your analytical mindset will help identify process improvements and enhance system operations.
Key Responsibilities:
• Troubleshoot and manage support tickets for core applications
• Collaborate on software enhancements and vendor evaluations
• Maintain application performance and configure settings
• Administer training and technical guidance to users
• Handle administrative tasks for software purchases and invoicing
Requirements:
• 2-5 years of experience in appli...
In this essential role, you'll handle troubleshooting, optimize applications, and collaborate with both technical teams and end-users. With 2-5 years of experience, you'll engage in critical tasks like monitoring performance, managing user permissions, and facilitating user training. Your analytical mindset will help identify process improvements and enhance system operations.
Key Responsibilities:
• Troubleshoot and manage support tickets for core applications
• Collaborate on software enhancements and vendor evaluations
• Maintain application performance and configure settings
• Administer training and technical guidance to users
• Handle administrative tasks for software purchases and invoicing
Requirements:
• 2-5 years of experience in appli...