ACI HR Solutions Ltd
Experienced General Manager Transforming Travel Agency Operations
Job Description
Step into a leadership position as a General Manager in the travel industry. Lead a dedicated team, implement customer-centric solutions, and expand operations across Canada seamlessly.
This role is ideal for professionals with a minimum of 5 years in senior management, particularly within travel or customer service sectors. You will be responsible for daily operations, team leadership, and enhancing customer experiences while fostering a culture of accountability. Your strategic focus will guide the expansion of offices across Canada.
Key Responsibilities: • Lead a team of 10+ in sales and service • Manage daily operations and attend to customer issues • Create processes that improve customer experiences • Oversee hiring and team development initiatives • Spearhead new office launches across the country
Requirements: • At least 5 years of senior management experience • Background in team-based operations and performance management • Strong communication, lea...
This role is ideal for professionals with a minimum of 5 years in senior management, particularly within travel or customer service sectors. You will be responsible for daily operations, team leadership, and enhancing customer experiences while fostering a culture of accountability. Your strategic focus will guide the expansion of offices across Canada.
Key Responsibilities: • Lead a team of 10+ in sales and service • Manage daily operations and attend to customer issues • Create processes that improve customer experiences • Oversee hiring and team development initiatives • Spearhead new office launches across the country
Requirements: • At least 5 years of senior management experience • Background in team-based operations and performance management • Strong communication, lea...