Job Description
Lead with excellence as the Manager, Estimating Services, in Current Westminster, BC, focusing on customer service and claims management in a hybrid work workplace.
In this managerial role, you will oversee the Remote Estimating Support Assistants while mitigating claims risks. Key to your success will be leading a material damage team, developing talent, and ensuring that ICBC services are delivered efficiently. You will engage with multiple locations and focus on enhancing performance standards and claim processes.
Key Responsibilities
- Manage daily operations and performance of the estimations team
- Communicate unit objectives and corporate goals effectively
- Provide leadership and monitor productivity for quality assurance
- Implement unit business plans while controlling expenses
- Develop relationships with industry partners for better negotiations
Requirements
- Knowledge of vehicle repair t...