Job Description
ERP Application Support Analyst, Sage Intacct
Make an impact as we look to strengthen our Managed Services Practice as an ERP Application Support Analyst, Sage Intacct, where you will work hands‑on with Sage Intacct environments, support a diverse client base, and develop the technical and functional skills needed to grow into a Sage Intacct specialist or consulting role. This role focuses on front‑line and intermediate ERP support, with exposure to escalation, problem management, and continuous improvement initiatives.
Responsibilities:
- Provide Tier 1–2 application support for Sage Intacct ERP environments
- Troubleshoot and resolve client issues related to accounting workflows, system configuration, and application behaviour
- Assess issues accurately, document findings, and resolve or elevate as appropriate
- Deliver a strong client experience through phone and digital support channels
- Collaborate with senior ...