Enterprise
Enterprise Customer Experience Specialist
Job Description
Step into a rewarding role as a Senior Customer Assistance Representative with Enterprise Mobility in Simcoe, Ontario. You'll engage directly with customers, ensuring exceptional service and support for all their rental needs.
This position combines customer service with rental operations, where you'll assist clients both face-to-face and via phone. Your proactive approach will ensure customer satisfaction, while your training prepares you for administrative tasks and handling operational responsibilities at a busy location.
Key Responsibilities:
• Manage incoming customer inquiries and reservations
• Deliver high-quality assistance and support for rentals
• Process vehicle returns and handle check-ins efficiently
• Ensure safe and courteous transportation of customers
• Handle various administrative functions, including billing
Requirements:
• High school diploma required; some college is preferred
• 1+ years of customer service experience needed
• Ont...
This position combines customer service with rental operations, where you'll assist clients both face-to-face and via phone. Your proactive approach will ensure customer satisfaction, while your training prepares you for administrative tasks and handling operational responsibilities at a busy location.
Key Responsibilities:
• Manage incoming customer inquiries and reservations
• Deliver high-quality assistance and support for rentals
• Process vehicle returns and handle check-ins efficiently
• Ensure safe and courteous transportation of customers
• Handle various administrative functions, including billing
Requirements:
• High school diploma required; some college is preferred
• 1+ years of customer service experience needed
• Ont...