Enterprise Holdings
Enterprise Customer Assistance Representative Senior
Job Description
Embrace a rewarding role as a Senior Customer Assistance Representative at Enterprise Mobility, located in Simcoe, ON. This position emphasizes exceptional customer service and administrative support in a busy branch environment.
You’ll deliver high-quality assistance through personal interactions, managing customer inquiries, and ensuring satisfactory rental experiences. Engaging with clients face-to-face and over the phone, you’ll help with reservations and support administrative tasks necessary for branch operations—all while adhering to company protocols.
Key Responsibilities:
• Answer incoming calls for reservations and support
• Provide customer greeting and assistance at the branch
• Check-in vehicles and process returns accurately
• Market company offerings and customer safety measures
• Assist with billing, research, and administrative tasks
Requirements:
• High school diploma needed; some college preferred
• 1+ years in customer service or sales ...
You’ll deliver high-quality assistance through personal interactions, managing customer inquiries, and ensuring satisfactory rental experiences. Engaging with clients face-to-face and over the phone, you’ll help with reservations and support administrative tasks necessary for branch operations—all while adhering to company protocols.
Key Responsibilities:
• Answer incoming calls for reservations and support
• Provide customer greeting and assistance at the branch
• Check-in vehicles and process returns accurately
• Market company offerings and customer safety measures
• Assist with billing, research, and administrative tasks
Requirements:
• High school diploma needed; some college preferred
• 1+ years in customer service or sales ...