Olympus

Engineer, Field Service III

📍 Location

Santiago Province, Santiago Metropolitan Region

⏰ Job Type

Full-time

📅 Posted

June 05, 2026

Apply Now

Job Description

Job Description
The Field Service Engineer (FSE) services and maintains all product lines for Olympus America medical products. Under minimal supervision, the FSE will service and provide expert level technical support to assigned equipment. They may be assigned a mentoring role to work closely with a Level I or II Field Service Engineer to ensure effective training and development of that employee.
Job Duties
Establish and maintain a high level of customer satisfaction with assigned products, support, and service

Respond to customer inquiries, maintain a good customer service reputation by complying with all regulatory requirements and all aspects of company quality system

Train customers on the basic operation and use of assigned products

Provide feedback concerning product questions, workflow issues, performance anomalies encountered in the field, and make recommendations for service improv...
    

Ready to Apply?

Take the next step in your career - we're hiring now!

Apply for this Position