Cummins Inc.
Engine Field Service Technician (hybrid role)
Job Description
Cummins currently has a Hybrid Field service diesel technician position for our Distribution business in Lethbridge, Alberta. The work will be both in the field and in the shop.
**In this role, you will make an impact in the following ways:**
+ Establish and continually develops productive customer relations and ensures prompt and efficient attention to customer needs.
+ Apply the use of specialized tools and follows documented procedures and policies to diagnose and complete complex repairs at customer site.
+ Perform preventative maintenance activities as per documented schedules and standards on engines and related components in the field.
+ Escalate unresolved issues to product specialists or supervisor.
+ Coache and develops technicians and/or apprentices and transfers knowledge and experience to others; may provide work direction; may review repair plans, parts lists, etc.
+ Complete required documentation, such as service worksheets, timesheets, ...
**In this role, you will make an impact in the following ways:**
+ Establish and continually develops productive customer relations and ensures prompt and efficient attention to customer needs.
+ Apply the use of specialized tools and follows documented procedures and policies to diagnose and complete complex repairs at customer site.
+ Perform preventative maintenance activities as per documented schedules and standards on engines and related components in the field.
+ Escalate unresolved issues to product specialists or supervisor.
+ Coache and develops technicians and/or apprentices and transfers knowledge and experience to others; may provide work direction; may review repair plans, parts lists, etc.
+ Complete required documentation, such as service worksheets, timesheets, ...