Enforcement Case Officer

6 months contract with a Local Authority Job Title: Enforcement Case Officer Location: Telford Depot, Newport (with potential travel to other Council locations) Job Purpose To provide high-quality administrative and operational support to the Waste Education and Enforcement Team, ensuring the efficient management of enforcement processes, case records, and communication. The role is integral to maintaining accurate documentation, supporting compliance with Council procedures, and enabling effective waste education and enforcement activities. Key Responsibilities 1. Administrative & Case Management Support Maintain and update accurate case records and documentation in line with Council procedures. Support enforcement workflows by processing case files, notices, and correspondence. Manage document management systems, ensuring records are auditable and up to date. Assist with data input, validation, and reporting activities. 2. Customer Service & Communication Handle customer enquiries vi...