End-User IT Support L1 — Hybrid

Genpact is seeking an experienced IT Tech Support L1 - 5A Process Associate based in Guadalajara, Mexico. This role will provide IT support across devices, troubleshoot software issues, and support end users both onsite and remotely.

The ideal candidate must have an associate degree in Information Systems, proficiency in English, and relevant IT certifications. Join Genpact in a dynamic environment where AI solutions are at the forefront of technology.