Job Description
Location
Sudbury, Canada
About Northern911
At Northern911, we provide trusted, high-impact emergency call handling, fire dispatch, and emergency monitoring services that support communities across North America. Public safety agencies, technology partners, and connected-device providers rely on our team’s calm under pressure, professionalism, and ability to quickly gather and relay critical information during urgent situations.
Northern911 is a specialized emergency communications provider focused on answering, triaging, and routing 9-1-1 and emergency calls, dispatching fire services for rural and volunteer departments, and monitoring emergency alerts from connected devices, apps, and vehicles. Our APCO-certified telecommunicators help callers stay focused, gather essential details, and ensure every emergency reaches the appropriate police, fire, or medical agency quickly and accurately. We’re here to be a steady, reassuring presence when peop...