Job Description
EBS Financial Senior Technical Support Engineer
Preferred Qualifications
- Experience in the accounting lifecycle with knowledge of common enterprise structures setup, journal processing, financial reporting, interfaces, period close processes and activities and Financial Reporting Workspace are highly desired.
- Support or consulting experience with Oracle Financials or other ERP Financial solution is preferred.
- Responsible for providing excellence in customer service support, track-incidence, diagnosis, replication, troubleshooting, and resolution of complicated and critical cases.
- The focus of this position is to provide Customer Service on a technical and functional level and to ultimately drive complete and total resolution of each service incident.
Functional/Technical Knowledge & Skills
- Excellent analytical and problem solving skills.
- Strong understanding of ERP produc...