HUB International
Dynamic Team Lead Focused on Client Success and Team Development
Job Description
Champion operational leadership as a Dynamic Team Lead focused on client success and team development. Guide workflow while ensuring an exceptional client experience in a supportive environment.
In this role, you'll oversee daily operations and provide hands-on mentorship to onboard and develop team members. Addressing complex client needs and ensuring operational efficiency are vital aspects of this position. Your leadership will drive a culture of accountability and service excellence among team members.
Key Responsibilities:
• Direct day-to-day team operations efficiently
• Mentor employees and support their growth
• Resolve complex client issues promptly
• Uphold high service standards consistently
• Facilitate training for new team brokers
Requirements:
• Required Level 1 insurance license (Level 3 is ideal)
• Relevant experience of 1-2 years in leadership
• Strong communication skills, both written and oral
• Detail-oriented and proactive indiv...
In this role, you'll oversee daily operations and provide hands-on mentorship to onboard and develop team members. Addressing complex client needs and ensuring operational efficiency are vital aspects of this position. Your leadership will drive a culture of accountability and service excellence among team members.
Key Responsibilities:
• Direct day-to-day team operations efficiently
• Mentor employees and support their growth
• Resolve complex client issues promptly
• Uphold high service standards consistently
• Facilitate training for new team brokers
Requirements:
• Required Level 1 insurance license (Level 3 is ideal)
• Relevant experience of 1-2 years in leadership
• Strong communication skills, both written and oral
• Detail-oriented and proactive indiv...