Château de Mercuès

Duty Manager

📍 Location

Kenmare, County Kerry

⏰ Job Type

Full-time

📅 Posted

June 14, 2026

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Job Description

Job Description
Job Summary:
The Duty Manager at Park Hotel Kenmare plays a pivotal role in ensuring the seamless daily operation of the hotel, delivering exceptional guest experiences that align with the property’s longstanding reputation for excellence and elegance. This hands-on leadership role supports all departments, particularly Front Office, Food & Beverage, and Housekeeping, acting as the primary point of contact for guests and staff during assigned shifts.
Key Responsibilities:
Guest Services:Serve as the main point of contact for guest inquiries, concerns and special requests, ensuring immediate attention and resolution, in the absence of Guest Relations.Provide a personalised service to VIP guests and regular patrons, ensuring their expectations are  guest complaints with diplomacy, offering solutions to ensure a positive outcome, in the absence of Guest Relations.
Operational Oversight:Oversee th...
    

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