Job Description
Location: Málaga or Valencia
Mandatory language: Dutch and English
Salary: 25,000 euros gross yearly plus up to 4,800 euros gross in bonuses and private medical insurance
We are hiring a Dutch speaking Renewals Specialist to join a hybrid team based in Málaga or Valencia. This role focuses on supporting existing business clients by helping them renew digital service subscriptions, understand product value, and continue using the tools that strengthen their operations. You will engage with established customers, identify reasons for churn, highlight benefits, and secure successful renewals through professional communication and customer-focused advisory.
Your daily responsibilities involve contacting existing clients before their renewal dates, reviewing their usage, identifying performance improvements, and guiding them through the renewal options available. You will ensure that each customer understands the full value of their subscription and receives clear a...