Cross Border Talents

Dutch-speaking Customer Support Specialist

📍 Location
Istanbul, İstanbul
⏰ Job Type
Full-time
📅 Posted
June 05, 2026
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Job Description

Are you fluent in Dutch and passionate about helping people?
We're looking for a Customer Support Specialist to join an international team delivering top-tier service,  all while working remotely from Turkey.

In this role, you'll be the friendly, reliable voice that helps customers find solutions quickly and efficiently. It's a great opportunity to grow your career with a global brand that values teamwork, empathy, and continuous improvement.

Your Daily Tasks:

  • Assist customers via phone, email, and chat in Dutch, providing accurate and timely support.
  • Resolve inquiries with empathy and professionalism, ensuring customer satisfaction.
  • Update customer information and follow up on open issues when needed.
  • Collaborate with internal teams to ensure a seamless experience.
  • Maintain service quality by following company procedures and KPIs.

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