Job Description
Overview
The Doorperson is responsible for welcoming guests in an attentive, courteous and efficient manner and providing the guest with a positive first impression. He/she is also responsible for providing assistance into and out of the hotel as well as assisting with transportation needs.
Responsibilities
Load and unload luggage carts and assist guests with the tagging, storing and retrieving of luggage.Assist guests with cabs and other transportation requirements.Call the garage for valet cars, if applicable.Open vehicle and hotel doors and greet arriving and departing guests.Respond to guest questions and answer information on local attractions, events and daily activities in the hotel.Be aware of VIP and repeat guests; greet them by name.Announce departing shuttles.Maintain cleanliness of motor entrance and front door. Qualifications