Job Description
Take on the role of Team Leader at Dollarama in Montréal, Quebec, and inspire a team dedicated to superior customer service and operational excellence. This full-time position demands strong leadership capabilities and flexible availability.
In this role, you will lead store associates, manage shelf stocking, and ensure that customer service standards are consistently met. Responsibilities include conducting operational tasks, maintaining visual merchandising, and addressing any customer issues that arise. Open availability is critical to meet the store's varying operational needs during the week.
Key Responsibilities:
• Lead and mentor store associates for optimal performance
• Oversee store merchandising and manage daily shipments
• Conduct management tasks related to staff breaks and attendance
• Efficiently resolve customer complaints and issues
• Participate in staff training, assessments, and inventory processes
...
In this role, you will lead store associates, manage shelf stocking, and ensure that customer service standards are consistently met. Responsibilities include conducting operational tasks, maintaining visual merchandising, and addressing any customer issues that arise. Open availability is critical to meet the store's varying operational needs during the week.
Key Responsibilities:
• Lead and mentor store associates for optimal performance
• Oversee store merchandising and manage daily shipments
• Conduct management tasks related to staff breaks and attendance
• Efficiently resolve customer complaints and issues
• Participate in staff training, assessments, and inventory processes
...