Dispatcher

**Key Responsibilities**- Maintain an efficient remote working environment by organizing digital workspaces and assisting associates in optimizing procedures.
- Maintain open lines of communication with drivers, customers, and team members via Slack for updates and problem-solving.
- Create, update, and maintain accurate digital records in Excel, ensuring data integrity and validity.
- Track and trace shipments, providing real-time updates on load status.
- Plan and dispatc, ensuring efficient load delivery and pickup schedules.
- Provide accurate and timely updates to customers regarding load status and potential delays.
- Schedule and coordinate appointments, ensuring all participants are informed and prepared.
- Ensure all necessary digital tools and resources are available for efficient remote operations.
- Generate and deliver detailed reports to customers regarding load statuses, delivery times, and any issues encountered.
- Proactively iden...