Dispatch Duty Manager - YYC

Essential Functions

• Daily allocation and management of manpower, aircraft movement and loading, baggage movement, towing, and cargo operations.
• Allocate, track, order, ship, receive, sign out equipment and supplies.
• Conduct coaching and follow-up as it relates to equipment usage and task assignments.
• Allocate ground service equipment and communicate with our maintenance shop.
• Monitor aircraft movements to identify potential issues and proactively develop solutions balancing our airline partner’s needs with our equipment, ground time, etc. to mitigate the impacts of off-schedule operations on our guests and our KPIs.
• Allocate ground service equipment and communicate with our maintenance shop.
• Collaborate with our airline partners in their control centre, to ensure the best decisions are being made for safety and performance.

Responsibilities