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Disaster Recovery Sme - Middleware (Guadalajara)
Job Description
Responsibilities
- Maintain synchronization between Production & DR environments for payments products, ensure changes /configurations implemented in Production are simultaneously implemented in DR environment.
- SOP creation as per Industry best standards for week long True Failovers, ensuring Customer can run their business seamlessly from DR environment for a week.
- Ensure Documentation (Deployment Diagrams, internal and client facing runbooks) are timely updated, maintained and Peer reviewed.
- When Production/UAT issues reported by the Client and/or Implementation team are addressed within acceptable timelines ensure the same changes are implemented in DR simultaneously.
- Ability to debug system logs and produce technical solutions associated with data flow or processes involved or performance aspects.
- Work closely with the Implementation team to understand the process flow, solution challenges if any and work towards implementin...