Four Seasons Hotels and Resorts
Director, PMS Platform
Job Description
About the Location
Four Seasons Hotels and Resorts is a global, luxury hotel management company. We manage over 130 hotels and resorts and 50 private residences in 47 countries around the world and growing. Central to Four Seasons employee experience and social impact programming is the company’s commitment to supporting cancer research, and the advancement of diversity, inclusion, equality and belonging at Four Seasons corporate offices and properties worldwide.
What You’ll Be Doing
- Platform ownership & strategy – reliability, scalability, compliance and reusable capabilities.
- Own the end‑to‑end PMS platform strategy, roadmap and lifecycle for Opera Cloud & APIs.
- Define and prioritize enhancements aligned with business goals (guest experience, revenue optimization, operational efficiency).
- Act as the global subject matter expert for PMS capabilities and industry trends.
- Partner with senior stakeholders a...