Four Seasons Hotels and Resorts
Director of PMS Strategy and Integration
Job Description
Direct PMS platform strategy and integration as an influential Director. Spearhead reliable and scalable solutions in Opera Cloud, optimizing experiences and revenue across global properties.
This leadership position focuses on the strategic management of the PMS platform, ensuring enhancements are prioritized accurately to align with core business objectives. You will serve as a global subject matter expert, leveraging your knowledge to collaborate with senior stakeholders and manage significant vendor relationships while ensuring seamless system functionality.
Key Responsibilities:
• Strategize and manage PMS platform lifecycle
• Plan and execute global deployment changes
• Establish performance KPIs and metrics
• Coordinate vendor management and system integrations
• Resolve high-priority escalated issues promptly
Requirements:
• 10+ years of experience in hospitality technology
• Strong Opera Cloud proficiency required
• Experience in managing syste...
This leadership position focuses on the strategic management of the PMS platform, ensuring enhancements are prioritized accurately to align with core business objectives. You will serve as a global subject matter expert, leveraging your knowledge to collaborate with senior stakeholders and manage significant vendor relationships while ensuring seamless system functionality.
Key Responsibilities:
• Strategize and manage PMS platform lifecycle
• Plan and execute global deployment changes
• Establish performance KPIs and metrics
• Coordinate vendor management and system integrations
• Resolve high-priority escalated issues promptly
Requirements:
• 10+ years of experience in hospitality technology
• Strong Opera Cloud proficiency required
• Experience in managing syste...